Satellite Phones Direct State of the Art Communication Technology

Standard Business Hours

Monday-Thursday: 9:00 a.m. - 7:00 p.m. EST
Friday: 9:00 am - 5:00 pm EST
Saturday: 9:00 am - 12:00 pm EST

We will be closed on major holidays, including: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas. We will however monitor emails on these days.

Contact Satellite Phones Direct:
Telephone: +1-888-684-3323 (toll free in North America)
Fax: +1-770-449-6828
After Hours and Holiday Emergency Support:
Iridium/Inmarsat Phone Problems:
For technical or operational questions/problems with an Iridium or Inmarsat phone, contact Network Innovations Support 24 hours-a-day/7 days-a-week.
Telephone: +1 954-973-3100
Globalstar Phone Problems:
For technical or operational questions/problems with a Globalstar phone, contact Globalstar's Customer Care Center 24 hours-a-day/7 days-a-week:

Telephone: +1-877-452-5782 (toll free in North America)
+1-985-327-7500 (While in the Caribbean, or roaming outside the United States)
611 (toll free number - call from your Globalstar phone while in Satellite mode)

Phone Delivery Problems:
If your shipment has not been delivered as scheduled, use the FedEx tracking number we provided to track your shipment with FedEx. You may go to and enter the tracking number, or call 1-800-GO-FEDEX. Occasionally packages are held at a local Fed Ex office when an attempted delivery was unsuccessful.
Other Emergency - Non-Business Hours
Complete the information below and click the "Send Emergency Page" button. This text message will be sent to our emergency pager, and a support person will get back to you shortly.

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